Help Center/Control modes

Control modes

Policy mode is the master switch for how aggressively ElevateIQ intervenes. Rolling out an EPM tool is a change-management exercise: the modes exist so you can observe before you enforce.

The three modes

ModeBehaviorUse it when
EnforceProduction posture. Unsigned binaries are blocked by the signature gate; everything else needs a matching allow rule or an approval.The fleet is inventoried, your baseline rules exist, and surprises are rare.
AuditLog only. Every elevation attempt is recorded with full identity and context, but nothing is blocked and no approvals are required.Initial deployment. You want a complete picture of what actually elevates before you gate anything.
LearningAuto-approve everything and log it. Requests flow through the whole pipeline (scoring included) and succeed without an admin in the loop.Building your allowlist: a week of Learning tells you exactly which rules to author, with real data.

Set the mode in Settings → Elevation → Policy Mode. It applies per tenant. The recommended path is Audit or Learning first, then Enforce once the request volume settles into rules.

Application allowlisting has its own independent mode (Off, Audit, Enforce) because execution control is a separate, stricter layer. The same observe-first philosophy applies there.

Status colors

Every list in the console uses one consistent set of solid status pills, so a scan of any table reads the same way. Request statuses:

StatusMeaning
PendingAwaiting a decision.
Awaiting second approvalFirst approval given; global scope needs one more approver.
ApprovedApproved, with the recorded scope and expiry.
DeniedExplicitly rejected; the user should not retry.
BlockedStopped by the signature gate or a deny rule; never entered the queue.
DismissedClosed without a decision; the user may resubmit with more context.
ExpiredTimed out waiting in the queue (tenant-configurable TTL).
CancelledWithdrawn by the user, or superseded by a newer duplicate.
RevokedThe rule this approval created was later deactivated by an admin.

Signature status colors

SignatureMeaning
VALIDAuthenticode signature verifies against a trusted chain.
UNSIGNEDNo signature at all. Blocked in Enforce unless a rule with a hash or thumbprint anchor bypasses the gate.
EXPIREDSigned, but the certificate has lapsed.
UNKNOWN_CASigned by a chain the device does not trust, common with private PKI.
INVALIDThe signature does not verify: the binary was modified after signing.
REVOKEDThe signing certificate was revoked by its issuer.

The confidence score uses its own five-band palette, documented on its page.